.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Innovation Award for AI Get in touch with Centers and also called an Innovator in 2 Aragon Research study Globe rumors: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The company was identified as the absolute most calculated vendor in the AI Broker Operating systems report.At the primary of Five9’s advancement is their sight for The brand new CX, where Artificial Intelligence Agents and AI-empowered Human being Brokers collaborate to deliver hyper-personalized customer experiences. The company lately presented new advancements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use of technology in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Forerunner in The Aragon Research Study Entire World for AI Agent Platforms in the ICC, 2025 and Aragon Investigation Planet for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Research Study Development Honor for Artificial Intelligence Connect With Centers. Also, Five9 has actually been named a Forerunner in two Aragon Study Entire world files: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Research study emphasizes Five9’s placement as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 document positions Five9 as the best
important supplier ranked in
the report, acknowledging Five9 s key vision for AI-driven innovation in CX. At the core of this particular development is Five9’s perspective for The brand new CX where Artificial Intelligence Agents and also AI-empowered Person Brokers collaborate to supply hyper-personalized, uncomplicated customer experiences. Through inspiring organizations to supply transformative client communications while decreasing costs as well as improving effectiveness, Five9 is preparing brand new standards for AI-powered solutions in the call facility industry.
AI is actually foundational for developing extraordinary client knowledge, and also our experts are actually recognized to become recognized by AragonAnalysis as innovative for our efforts to propel the smart contact center forward, pointed out Jonathan Rosenberg, Main Modern Technology Policeman and Head of AI, Five9. Our concentration has been, and will definitely remain to be, aiding businesses deliver those expertises with user friendly devices and capabilities. With each brand-new technology, our team take a step forward for both Five9 as well as for the market overall.
The Aragon Research study Advancement award pinpoints companies leveraging ideal use technology to not simply adjust as markets alter, however to proactively interfere with and inform exactly how their markets are going to evolve. Five9 was actually officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards event.Five9’s devotion to technology, especially its own eyesight for blending AI Brokers as well as AI-empowered Human Agents, is establishing a brand-new criterion for exactly how companies can easily provide hyper-personalized and also smooth consumer knowledge, claimed Jim Lundy, Founder, CEO and Lead Professional, Aragon Investigation. This award and file recognition improves Five9’s dedication to providing artificial intelligence developments for CX.
Previously this year, the business presented new developments, including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Professionals, that improve the means providers come close to CX, driving far better outcomes for each customers and also representatives. Concerning Five9. The Five9 Smart CX System, powered by Five9 Genius AI, delivers a comprehensive room of options to electrical power AI-elevated consumer knowledge that supply much better organization outcomes as well as Take Joy to CX.
Our linked cloud-native offering enables hyper-personalized customer experiences and more inspired workers, making every customer interaction a lot more connected, simple, as well as private. Relied on by 2,500 +clients and 1,400+ companions globally, Five9 unites the power of artificial intelligence, our platform, and also our folks to steer AI-elevated CX.To read more, check out www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Legal rights Scheduled.
The identification of an Aragon Research award champion is actually not an endorsement through Aragon Study of any supplier, product, or company. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major honors performed Five9( FIVN) win in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Technology Award for AI Call Centers and also was called an Innovator in 2 Aragon Analysis Entire world records: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand-new AI products performed Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to enhance customer expertise management.How does Five9’s( FIVN )BRAND NEW CX eyesight effect customer support? Five9’s brand new CX vision incorporates AI Professionals with AI-empowered Individual Agents to provide hyper-personalized, simple and easy consumeradventures while reducing prices as well as enhancing productivity.
What was Five9’s( FIVN) strategic job in the Aragon Study Globe 2025 record? Five9was set up as one of the most important vendor in the AI Representative Platforms in the ICC, 2025 file, recognizing their important sight for AI-driven technology in CX. When did Five9( FIVN) obtain the AragonResearch Study Development
Award
?
Five9 was officially offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.